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This privacy policy outlines how SURYA (hereinafter referred to as "the Company" or "we") uses and protects any information you provide to us when you use the SURYA official website, www.sanki.hk.
The Company is committed to ensuring that your privacy is protected. If we ask you to provide certain information to identify you while using our website, you can be assured that this information will be used solely in accordance with this privacy policy.
The Company reserves the right to modify the terms and conditions outlined herein without prior notice. You should periodically review this page to ensure you are aware of any changes. This policy is effective from January 1, 2014 [last revised on November 1, 2017].
We may collect the following information:
- Name and job title
- Contact information, including email address, mailing address, phone number, and fax number
- Personal data, such as country of residence, hobbies, and interests
- Other data related to customer surveys and/or promotions
- Personal information provided to customer service representatives for investigation or issue resolution
- Certain financial information (depending on the service used), such as credit card numbers or bank account details
Our online payment service provider, PayPal, processes your payments and submitted credit card information on our website. We do not store this information. PayPal stores, uses, and processes your payment and credit card information according to its own privacy policy.
Unless required by law or regulation, SURYA will not disclose your personal information to third parties without your consent.
We use the collected information to better understand your needs and to provide improved services. Specifically, the data is utilized for the following purposes:
- Internal records
- Enhancing our products and services
- Providing essential communications, such as product updates or changes to terms/policies, via email, phone, SMS, fax, or mail
- Sharing the latest updates in a timely manner
- Customizing website content based on your interests
- Using the data for direct marketing purposes
Your information will only be used for direct marketing purposes if you have consented or have not objected. Please note that we may use your name, contact details, service preferences, and interests for direct marketing or promotional activities from time to time. If you do not wish to be included in our mailing list, you may email us at csd@sanki.hk at any time to request that we stop or resume using your personal information for these purposes. This service is free of charge.
Cookies are small files that, once you permit, are stored on your computer's hard drive. Once stored, these files help analyze web traffic or inform you about your previous visits to a specific website. Cookies enable web applications to respond to you as an individual, tailoring their operations to your needs and preferences by gathering and remembering information about your preferences.
We use cookies to analyze website traffic data and improve the website to better suit customer needs. The data collected through cookies is used strictly for statistical analysis and is subsequently removed from our system.
Overall, cookies help us understand which pages are useful to you and enhance the website's quality accordingly. Importantly, cookies do not give us access to your computer or any personal information other than the data you choose to share with us.
You can choose to accept or decline cookies. While most web browsers automatically accept cookies, you can usually modify your browser settings to decline cookies if you prefer. However, doing so may prevent you from fully utilizing all the website’s features.
Our website may contain links to other websites. However, once you use these links to leave our site, please note that we do not have control over these external websites. Therefore, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this privacy policy. You are advised to exercise caution and review the privacy statements applicable to the websites in question.
The company will keep customer data confidential and will not sell your personal data to any third party. However, the data may be shared with:
- Subsidiaries and affiliates of SURYA;
- Any agents, contractors, or third-party service providers that provide services related to the company’s business operations;
- Authorized agents handling customer personal data on behalf of the company;
- The company’s auditors, consultants, or legal advisors;
- Media outlets (in cases related to handling customer complaints or inquiries);
- Any individuals bound by confidentiality obligations to the company.
With your consent, the company intends to use your personal data, including surname, first name, address, phone number, mobile number, fax number, and email address, for the following direct marketing purposes through mail, email, telemarketing, fax, or SMS:
Products and services related to electronics, electrical appliances, health and beauty products, household items, furniture and decor, bathroom fixtures and sanitary ware, photographic and optical equipment, and lighting products offered by the company and its subsidiaries and affiliates.
Events, promotions, news updates, and gift redemption programs organized by the company, its subsidiaries, and affiliates.
Membership programs offered by the company, its subsidiaries, and affiliates.
The company may transfer and disclose your personal data to the transferees mentioned in item 2 above.
If you do not wish the company to use your personal data as described above and/or provide your personal data to others for direct marketing purposes, you can notify the company to exercise your right to opt-out. Please email us at csd@sanki.hk, addressed to the "Personal Data Protection Officer," with the subject line "Unsubscribe." Alternatively, you may mail your request to the following address:
Personal Data Protection Officer
At SURYA,
Unit A, 11/F, Yau Lee Industrial Warehouse Building, 16-24 Tai Chuen Ping Street, Kwai Chung, Hong Kong
The company ensures the proper storage of customers' personal data within its system, accessible only to adequately trained and authorized personnel. We guarantee that our staff will treat customers' personal data with the utmost security and confidentiality.
We do not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will promptly delete it.
To safeguard your information and prevent unauthorized access or disclosure, we have implemented appropriate procedures to secure and protect the data collected online.
Personal Data Protection Officer
At SURYA,
Unit A, 11/F, Yau Lee Industrial Warehouse Building, 16-24 Tai Chuen Ping Street, Kwai Chung, Hong Kong
In accordance with the ordinance, the company reserves the right to charge a reasonable fee for processing any request to access personal data.
In case of discrepancies between the English and Chinese versions, the English version shall prevail.
Experience the essence of purity with Surya International. Our high-quality water filters and dispensers ensure every drop of your drinking water is clean, safe, and refreshing—because a pure life begins with pure water.
© Copyright by Surya International Limited. Developed by Cheery Limited
Experience the essence of purity with Surya International. Our high-quality water filters and dispensers ensure every drop of your drinking water is clean, safe, and refreshing—because a pure life begins with pure water.
© Copyright by Surya International Limited. Developed by Cheery Limited
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